Privacy Policy

Paulonia Co. Ltd. (hereinafter referred to as the “Company”) has established the following privacy policy (hereinafter referred to as the “Policy”) regarding the handling of personal information of users in the services provided on this website.

Article 1 (Personal Information)

Personal information” refers to “personal information” as defined in the Act on the Protection of Personal Information, and includes information about living individuals that can be used to identify specific individuals by name, date of birth, address, telephone number, contact information, and other descriptions, as well as data related to appearance, fingerprints, voiceprints, and health insurance card insurer numbers.

Article 2 (Method of Collecting Personal Information)

We may ask for personal information such as name, date of birth, address, telephone number, e-mail address, bank account number, credit card number, and driver’s license number when a user registers for use. In addition, transaction records and payment information, including the user’s personal information, between the user and our partners (including information providers, advertisers, and advertisement distributors, etc.; hereinafter referred to as “partners”) may be shared with our partners. Hereinafter referred to as “partners”).

Article 3 (Purpose of Collection and Use of Personal Information)

The purposes for which we collect and use personal information are as follows
(1) To provide and operate our services
(2) To respond to inquiries from users (including identification)
(3) To send e-mail notifications of new features, updates, campaigns, etc. of the service the user is using, as well as information on other services provided by the Company;
(4) For maintenance, important notices, etc.
(5) To identify users who have violated the Terms of Use or who are attempting to use the Service for illegal or unjust purposes, and to refuse their use of the Service
(6) To allow users to view, change, or delete their own registration information, or to view the status of their use of the service.
(7) To charge users for paid services
(8) For purposes incidental to the above purposes of use

Article 4 (Change of Purpose of Use)

  1. The Company shall change the purpose of use of personal information only when it is reasonably recognized that the purpose of use is related to the purpose of use before the change.
    The Company shall change the purpose of use of personal information only when the Company reasonably recognizes that the purpose of use is related to the purpose of use before the change.
  2. In the event of a change in the purpose of use, the Company shall notify the user of the purpose of use after the change by the method prescribed by the Company or by public announcement on this website.
    In the event of a change in the purpose of use, the Company shall notify the user of the changed purpose or publicly announce it on this website in a manner prescribed by the Company.

Article 5 (Provision of Personal Information to Third Parties)

  1. Except in the following cases, Company will not provide personal information to a third party without the prior consent of the User. However, this excludes cases permitted under the Personal Information Protection Law and other laws and regulations.
    (1) When it is necessary for the protection of a person’s life, body, or property, and it is difficult to obtain the consent of the person
    (2) Cases in which the provision of personal information is especially necessary for improving public health or promoting the growth of children, and in which it is difficult to obtain the consent of the individual concerned
    (3) When it is necessary to cooperate with a state organ, a local government, or an individual or entity entrusted by either of the former two in executing affairs prescribed by law, and obtaining the consent of the individual is likely to impede the execution of the affairs in question
    (4) When Company has notified or announced the following matters in advance, and when Company has notified the Personal Information Protection Committee
  2. the purpose of use includes provision to a third party
  3. the items of data to be provided to the third party
  4. the means or method of provision to the third party
  5. the provision of personal information to third parties will be discontinued at the request of the person in question; and
  6. the method of accepting the request of the person in question
  7. Notwithstanding the provisions of the preceding paragraph, in the following cases, the party to which the information is provided shall not fall under the category of a third party.
    (1) When Company outsources all or part of the handling of personal information within the scope necessary to achieve the purpose of use
    (2) When personal information is provided as a result of the succession of business due to merger or other reasons
    (3) Cases in which personal information is used jointly with a specific person, and in which the Company notifies the person or makes readily accessible to the person in advance to that effect, the items of personal information jointly used, the scope of joint use, the purpose of use by the person, and the name of the person responsible for the management of the personal information or the name of the person responsible for the management of said personal information is made readily accessible to the person in advance.

Article 6 (Disclosure of Personal Information)

When Company receives a request for disclosure of personal information from the person concerned, Company will disclose such information to the person without delay.
However, if the Company decides not to disclose the personal information, it will notify the individual to that effect without delay. A fee of 1,000 yen will be charged for each case of disclosure of personal information.
(1) When there is a risk of harm to the life, body, property, or other rights or interests of the person concerned or a third party
(2) If there is a risk of significant hindrance to the proper conduct of our business
(3) If it violates any other laws or regulations.

  1. Notwithstanding the preceding paragraph, in principle, the Company will not disclose non-personal information such as historical information and characteristic information.

Article 7 (Correction and Deletion of Personal Information)

(1) If the user’s personal information held by the Company is incorrect, the user may request the Company to correct, add, or delete (hereinafter referred to as “correct, etc.”) the user’s personal information through a procedure determined by the Company.
(2) If we deem it necessary to respond to a User’s request as described in the preceding paragraph, we will correct, etc. the relevant personal information without delay.
When the Company makes a correction, etc. based on the preceding paragraph or decides not to make a correction, etc., the Company will notify the User without delay.

Article 8 (Suspension of Use of Personal Information, etc.)

(1) If the Company is requested by the User to stop using or delete (hereinafter referred to as “stop using, etc.”) his/her personal information on the grounds that it has been handled beyond the scope of the purpose of use or that it has been obtained by wrongful means, the Company shall stop using or delete (hereinafter referred to as “stop using, etc.”) such personal information without delay.
(2) If, based on the results of the investigation in the preceding paragraph, we deem it necessary to comply with the request, we will suspend the use of the relevant personal information without delay.
(3) In the case of suspension of use, etc. based on the preceding paragraph, or in the case of a decision not to suspend use, etc., the Company will notify the user of such decision without delay.
(4) Notwithstanding the preceding two paragraphs, if the suspension of use involves a large amount of cost or it is otherwise difficult to suspend use, and if alternative measures can be taken to protect the rights and interests of the user, these alternative measures shall be taken.

Article 9 (Changes to Privacy Policy)

  1. The contents of this Privacy Policy may be changed without notice to the User, except as otherwise provided in laws and regulations or in this Policy.
  2. Unless otherwise provided in this Policy, the changed Privacy Policy shall take effect from the time it is posted on this Web site.

Article 10 (Inquiry)

Inquiries with regards to this Policy, please contact the below address:
Company: Paulonia Co. Ltd.
In Charge: Kanako Katagiri
Email: contact@paulonia.tokyo